1205th Privacy Policy – Personal Data Protection for Malaysian Users

1 Introduction and Scope of Privacy Policy

This Privacy Policy is issued by 1205th ("We", "Platform") and applies to all users who access or use the website, mobile app, and any official 1205th services ("Services").

We are committed to protecting the privacy and security of your personal information. This Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and aims to provide full transparency about our data handling practices.

The personal information you provide to us is used solely for the purposes stated in this Policy. We do not use your data for any other purpose without first obtaining your explicit consent.

2 Types of Personal Data Collected

1205th collects various types of personal information depending on how you interact with our platform. Below is a summary of the data we collect:

We only collect data that is strictly necessary to provide our services. You have the right to withhold certain information, though this may limit your access to specific platform features.

3 How We Use Your Personal Data

The personal data we collect is used for the following purposes:

• Account Management: Creating, verifying, and maintaining your user account on the 1205th platform.
• Transaction Processing: Processing deposits, withdrawals, and all financial transactions securely and accurately.
• Identity Verification (KYC): Verifying user identity to comply with legal requirements and prevent fraud.
• Customer Support: Handling your inquiries, complaints, and support requests effectively.
• Platform Security: Detecting and preventing fraudulent activity, hacking, and unauthorized use of our platform.
• Responsible Gaming: Monitoring gaming habits to identify players who may need assistance.
• Communication: Sending important notifications about your account, transactions, system updates, and relevant promotions (if you have consented).
• Service Improvement: Analyzing usage patterns to continuously improve our platform's user experience.
• Legal Compliance: Fulfilling legal and regulatory obligations applicable to platform operations.

We will not use your data for purposes beyond those stated above without notifying you in advance and obtaining your consent where required.

4 Data Sharing and Disclosure

1205th does not sell your personal information. However, we may share your data in limited and controlled circumstances as follows:

• Third-Party Service Providers: Providers that help us operate the platform — such as payment processors, identity verification providers, and cloud infrastructure — who are bound by strict confidentiality agreements.
• Legal Requirements: Where required by a court order, regulatory body, or competent legal authority.
• Fraud Prevention: Share information with industry partners or authorities to detect and prevent fraud affecting our platform.
• Business Transfers: In the event of a merger, acquisition, or business asset transfer, user data may be transferred subject to appropriate notice and protections.

5 Data Security and Protection

We implement robust technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:

• 256-bit SSL Encryption for all data communications between your device and our servers.
• Data encryption at rest for sensitive information such as financial details and KYC documents.
• Strict access controls — only authorised staff with a legitimate need may access user data.
• 24/7 security monitoring using intrusion detection systems and real-time threat analysis.
• Regular security audits by internal teams and external independent auditors to identify and address vulnerabilities.
• Two-factor authentication (2FA) available for all user accounts as an additional layer of protection.

While we take all reasonable steps to protect your data, no security system can be guaranteed 100% safe. You are also responsible for keeping your account login credentials secure.

6 Cookies and Tracking Technologies

The 1205th platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our platform.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login and session security. Cannot be disabled.
• Functional Cookies: Remembering your preferences such as language and display settings for a better experience.
• Analytics Cookies: Helping us understand how users interact with the platform for improvement purposes.
• Performance Cookies: Monitoring platform performance to ensure optimal speed and reliability.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the 1205th platform.

7 Data Retention Period

1205th retains your personal data only for as long as necessary for the purposes stated in this Policy, or as required by applicable law.

• Active Account Data: Retained for as long as your account is active or as needed to provide the service.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's financial and tax legal requirements.
• KYC Documents: Retained for a minimum of 5 years after account termination for legal compliance purposes.
• Communication Logs: Retained for 2 years for dispute resolution and quality control purposes.
• Analytics Data: Stored in aggregated and anonymised form for the duration required for analysis.

Once the retention period expires, your personal data will be securely deleted or anonymised in accordance with our standard procedures.

8 Your Rights as a User

Under Malaysia's PDPA and 1205th's policy, you have the following rights regarding your personal data:

To exercise any of the above rights, contact our Data Privacy Officer via live chat or email at [email protected]. Your request will be processed within 14 business days. We may require identity verification before processing your request.

9 Children's Privacy

The 1205th platform is strictly for individuals aged 18 years of age or older. We do not knowingly collect or process personal data from minors.

If we discover that personal data of underage individuals has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and close the relevant account.

If you believe that a child under 18 has registered or used our platform, please contact our support team immediately so we can take the appropriate action.

10 Amendments to the Privacy Policy

1205th reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or platform improvements.

When significant changes occur, we will:

• Displaying clear notices on our platform's home page.
• Sending notifications to the email address registered to your account.
• Updating the "Last Updated" date at the top of this Policy.

Continued use of the 1205th platform after amendments take effect will be considered your acceptance of the latest version of the Privacy Policy. If you do not agree with the amendments, you have the right to close your account and request deletion of your personal data.

11 Contact Our Data Privacy Officer

If you have any questions, concerns, or complaints regarding how 1205th handles your personal data, you may contact our Data Privacy Officer via:

• Live Chat: Available 24/7 via the chat icon at the bottom corner of the platform.
• Email: [email protected] (response within 14 working days)
• General Support: [email protected]

We take every inquiry seriously and will endeavour to provide a satisfactory response within the specified timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.